Data Protection Policy

bod99's Privacy Policy

The security of your personal information is our top priority. This policy details how bod99 collects, uses, and keeps your data safe.

Section 1 — Introduction & Scope

01

Who issued this policy?

This privacy policy is issued and enforced by the bod99 platform ("we", "us", "bod99"). bod99 is a safe and reliable online gaming platform for players in Bangladesh. By browsing or registering on our website bod99.lat, you consent to the terms of this privacy policy.

This policy applies to all bod99 services, websites, and associated applications. It operates under Bangladesh Standard Time (BST, UTC+6) and has been written with Bangladesh players in mind.

If you disagree with any part of this policy, please refrain from using our services and contact our support team.

This policy takes effect from the date its latest revision becomes active. Previous versions become invalid as soon as a new policy is published. bod99 reserves the right to update this policy at any time, and you will be notified of any significant changes.

Section 2 — Data Collection

2.1

Information you provide directly

Information you give us directly when creating an account or using our services:

  • Full name and date of birth (for age verification)
  • Mobile number and email address
  • Residential address
  • National ID or passport number (when identity verification is required)
  • Payment information (bKash, Nagad, Rocket, Upay, or bank account)
  • Messages sent to our support team
2.2

Automatically collected information

Technical information collected automatically while you use bod99:

  • IP address and device identifiers
  • Browser type, operating system, and version
  • Browsing patterns on the site and session duration
  • Login time and date (per BST)
  • Gaming history, bets, and win/loss records
  • Details of deposit and withdrawal transactions
2.3

Information received from third parties

In certain cases, we may receive information about you from authorized third-party service providers for identity verification or fraud prevention purposes. This information is used solely for security and identity verification, and helps keep your account safe.

2.4

Voluntary nature of providing information

Providing most of your personal information is entirely voluntary. However, if certain information is not provided, you may not be able to fully use some of bod99's specific services. For example, withdrawal services may be restricted without identity verification.

Section 3 — Purpose of Data Use

03

How do we use your information?

bod99 uses your personal information for the following legitimate purposes:

  • Completing account registration and management
  • Verifying your identity and age (21+)
  • Processing deposit and withdrawal transactions
  • Confirming payments via bKash, Nagad, Rocket, Upay, or bank transfer
  • Customer support and complaint resolution
  • Improving service quality and providing a personalized experience
  • Preventing fraud, money laundering, and unauthorized access
  • Enforcing responsible gaming policies
  • Meeting legal and regulatory obligations
  • Managing bonuses and promotional offers
  • Security analysis and system protection
  • Notifying you of important service updates
Important: bod99 never sells your information or transfers it to third parties for marketing purposes — without your consent.

Section 4 — Cookies & Tracking

4.1

Essential cookies

These cookies are necessary for the platform's core functions — maintaining login sessions, storing security tokens, and remembering language preferences. The site cannot function properly without them.

4.2

Analytics cookies

These cookies are used to understand how users interact with bod99. They help us improve service quality and resolve technical issues faster.

4.3

Preference cookies

These cookies remember your personal preferences such as language selection, display settings, and gaming preferences. They make your bod99 experience more personalized.

4.4

Cookie controls

You can manage or delete cookies through your browser settings. Keep in mind that disabling essential cookies may disrupt some key features of bod99. Most modern browsers offer cookie management options.

Section 5 — Sharing Data with Third Parties

05

When and with whom is data shared?

bod99 does not sell your personal information to third parties. However, data may be shared in the following limited circumstances and under strict agreements:

Payment processors

The minimum necessary information is shared with bKash, Nagad, Rocket, Upay, and banks to complete transactions. These institutions have their own strict privacy policies.

Game providers

Minimum technical data is shared to ensure smooth operation of games from providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft. Game providers comply with international security standards.

Legal obligations

Information may be disclosed as part of a court order, a lawful request from law enforcement, or another legal process. In such cases, bod99 always endeavors to take legal steps to protect your information.

Identity verification services

Necessary information may be shared with authorized identity verification agencies for account security and fraud prevention. These agencies operate under strict data protection agreements.

Section 6 — Data Security Measures

06

How do we keep your information secure?

bod99 applies industry-standard technical and organizational measures to protect your personal information:

SSL Encryption

All data transmissions are encrypted using SSL/TLS protocols.

Firewall protection

Advanced firewall systems prevent unauthorized access.

24/7 monitoring

System activity is monitored around the clock.

Access controls

Only authorized staff can access the relevant information.

No method on the internet is 100% secure. We are committed to providing the highest level of protection, but if a data breach occurs, we will notify you promptly and take the necessary steps.

You also play an important role in keeping your account secure — use a strong password, change it regularly, and never share your login details with anyone.

Sections 7 & 8 — Data Retention & Your Rights

07

Data retention period

bod99 retains your information only for as long as necessary:

  • Information for active accounts is retained for the duration the account is in operation.
  • After an account is closed, transaction records are retained for the period required by legal obligations.
  • Information needed for fraud prevention may be kept for a specified period.
  • Information relating to your marketing preferences is retained until you withdraw your consent.

Once the set retention period ends, data is securely deleted or anonymized so that you can no longer be identified.

08

User rights

You have the following rights regarding your personal information:

  • Access: The right to know what information we hold about you.
  • Correction: The right to correct inaccurate or incomplete information.
  • Deletion request: The right to request deletion of your information in certain circumstances.
  • Objection to processing: The right to object to the processing of your information in certain cases.
  • Portability: The right to receive your information in a structured format.
  • Withdraw consent: The right to withdraw consent given at any time.

To exercise these rights, contact us at [email protected].

Section 9 — Minor's Privacy

09

Not applicable to those under 21

bod99 is a platform operated exclusively for individuals aged 21 or older. We do not knowingly collect or store personal information from any minor (anyone under 21 years of age).

If we become aware that a minor has registered on our platform, we will immediately close that account and delete all associated information. If a parent or legal guardian believes their child has registered by mistake, please contact us without delay.

Preventing minors from accessing the platform is one of bod99's primary responsibilities. We follow strict procedures for age verification.

Section 10 — Policy Changes

10

How is this policy updated?

bod99 may update this privacy policy from time to time — due to changes in services, new technology, or legal requirements. Depending on the nature of the update, we will notify you in the following ways:

  • A notice will be displayed in a prominent location on the website
  • Registered email will be notified in case of important changes
  • The latest effective date will be updated on this page

If you continue using bod99 after an update, you will be considered to have agreed to the new policy. Therefore, it is recommended that you visit this page regularly.

In case of important changes, we will try to notify you at least 30 days in advance — unless an immediate change is required for legal reasons.

Article 11 — Contact Us

Privacy complaints and requests

If you have any questions, complaints, or requests regarding this privacy policy, please contact our support team.

We provide support in both Bengali and English:

24/7 Live Chat

Chat with us live at any time

Email Support

We may need to verify your identity in order to process requests related to the protection of your information.

Log in to your account